Quality is our highest priority. Always has been, always will be.
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for credit or exchange within 7 days of completed delivery.
Please email us at firstname.lastname@example.org to request for an RMA (return merchandise authorization). Please be sure to include the following in your email:
· Your order number
· Style number(s) of the desired return/exchange item(s)
· Number of units
· Picture of the damage
We will then issue a RMA along with a return shipping label for you to use to return the damaged unit to us.
Please have the RMA number written in a conspicuous place on the copy of your packing slip.
Please feel free to contact us with any questions or concerns: call us at 213 627 7884 or email us at email@example.com.